About Key Medium

We help mission-led organizations show up with clarity and care

Founded in 2014, we bring nonprofit experience, public-sector rigor, and accessibility expertise to digital work that lasts.

Our mission

Bring strategy, design, development, and content together in work teams can sustain.

What guides the work

We care about accessibility, accountability, and systems people can actually use.

Ownership and transparency

Senior-led work with clear accountability.

Equity and accessibility

WCAG-first design and inclusive content from the start.

Innovation with ethics

We use new tools when they help. Human judgment stays in charge.

Senior work, right-sized teams

You work directly with senior strategists. The work stays grounded in your audiences, constraints, and goals.

Deep sector experience

State agencies, cities, universities, and workforce systems trust us with critical digital work.

Right-sized for lean teams

We design systems that are realistic for small staff teams.

Design and development under one roof

Strategy, UX, content, and build happen together.

The team

Strategists, designers, and developers focused on clear, durable digital work.

Ali Jaffar

CEO & Lead Developer

Elaine

Senior Creative Copywriter

Erkan Salhi

Creative Director & Senior Designer

Alexandra

Senior UI/UX & Mobile Application Engineer

Let's build something your mission can grow with

Tell us about your organization and we'll map a practical path forward.